FAQ

Would I be able to withdraw or alter my request?

To withdraw or alter your request after confirmation of your request, you should immediately contact a support agent.

if the product has already been shipped, you will not be able to alter or withdraw your request and it will fall under the return policy.

Refund policy

Return unopened items within 30 days from the invoice date for a full refund of original purchase price. Good Natural Life, LLC is not responsible for return postage; any shipping charges or applied discount codes will NOT be refunded.

Return opened items within 30 days from the invoice date for partial refund equivalent to the price of the smallest unit available for that product.* Example: If you purchase a 2 Oz of Hyaluronic Acid Powder and wish to return it after opening, you will receive a refund equivalent to the price of the smallest unit we offer of that product.

Shipping charges and applied discounts are NOT refundable. For more information regarding damaged item disputes, please see our Privacy Policy and Terms.

How can I get support?

You can request support through our contact form and an agent will be in touch with you to answer your questions.

You can also contact us through the chat available at the bottom left of our home page.

You will be asked to complete the purchase:

• Phone Number or Email
• Name and Surname
• Shipping address
  

Then you must select the type of shipment that best suits your needs.

And finally you will have to select the method of payment.

You can pay with your Credit or Debit card, Amazon Pay

• Visa
• Master Card
• Amex on More